We’ve had tickets in Event Wizard® for some time now, which utilize barcode scanning for quick and accurate check-ins. This is great for something like a general entry ticket to a conference, but what if the conference has multiple seminars or other components? This is where fee-based tickets come into play.
A fee-based ticket is exactly that: a unique ticket, (or multiple tickets for fee quantities) for each fee on your form. They are great for things like multi-seminar conferences, pre-ordering merchandise, or event tours. Since each ticket is fee-dependent, we will need to enable it for any fee that requires tickets. For this example we will be adding a new fee, for which we will enable tickets.
In the Properties section of the Add a Fee page you’ll notice a few checkboxes, one of which reads “Enable tickets for this fee?” – check this box.
NOTE: You can also enable tickets for any existing fee by editing the fee and ensuring that same box is checked, but try to avoid doing so once an event has already started taking registrations. If you do not enable fee tickets before the registrations start coming in, you will need to update each existing registration in order to generate tickets for those registrants’ fees.
Once saved, we can test it out by completing a registration and viewing the Thank You/confirmation page.
Under the event header, you’ll notice a red “View and Print Your Ticket” button – clicking this button will bring up the tickets page.
Here is where you can view your tickets or print them out for later use. Assuming you have general tickets enabled for your event, you’ll see this ticket at the top with the title “General Admission”. Underneath, you’ll see all the tickets for fees which you have tickets enabled, including multiple unique tickets for multiple quantities. These work the same way as the general tickets, in that they can be scanned and recorded by our Attendee Scanner app.
That’s it! Just be mindful of a couple key things mentioned above and you shouldn’t have any issues with fee-based tickets. However, if you do run into any roadblocks, you can always contact tech support through your account and we will get you sorted as soon as possible.
Rest assured that these changes will not affect your day-to-day Event Wizard® experience whatsoever.
Group registration is an integral feature for any online registration company. Whether you need to register teams for a golf tournament, create table settings for a gala dinner, or delegate business category groups for a trade show, the ways in which it can be used are virtually limitless. Well, the industry’s most powerful group registration system just got even better and easier to use, (for registrants and event planners alike) thanks to these new updates:
1. Group payments are now included in the By Each Payment Made report
Say, for example, you have a registration fee of $100 on your form… “Registrant A” comes through and processes their registration, then pays for their own fee – this would be classified as a single payment. Then, they decide they want to add two more members to their group, so they go through and add “Registrant B” and “Registrant C” to their group, but instead of paying for them individually, they process a payment for both – this would be classified as a group payment.
Until now, the By Each Payment Made report only listed payments made for individual registrations, which made it difficult to determine all the payments made for your event. With our latest update, the By Each Payment Made report lists both single (individual) and group payments – keeping all your registrant payment information at your fingertips!
2. Who conducted the group payment and which group members the payment paid for has been made clearer in the Record/Manage Payments section
If you click on the “Record Payments” icon in the Tools column of most reports, you’ll be brought to a page where you can add and edit fee payments for a specific registrant. This is great, but it was always a bit of a cloudy area when it came to group payments. So, we decided to clear things up by adding additional information for group transactions on this page.
Now, all the group payments are listed by reference number and we’ve included the total amount paid, payment type, and date the payment was made. You can even click through to view a full breakdown of the payment on the Manage Group Payments page.
3. Group Payments have been added to the Recent Transactions section on the Thank You page
This one is more for your registrants – similar to #1 above, we have added the group payments to the list of transactions on the Thank You page as well. After registering for an event, a registrant will land on the confirmation, (or “Thank You”) page. If you scroll past the registration information, you’ll see a list of online payment transactions pertaining to the registration being viewed, (assuming the event has at least one fee, and at least one online payment has been made).
From here, you can view the reference number and date of the payment, but you can also click through to view all the details of the payment itself.
We are always trying to improve Event Wizard® based on both our own usage and user feedback. If you have any feature requests, likes/dislikes, or any other feedback, please take a few minutes to complete our Event Wizard® Feedback form. For all those other inquiries, you know where to find us!