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Tagged: Multi-language registration

How to Manage Event Languages

Apr 3, 2014    By: Mark Turner



One of the features that sets Event Wizard apart is the ability to create an event registration form in any language you want. Whether you want to offer your event registration in a single language or in multiple languages it can be done in Event Wizard.

What is a single language registration form?

A registration form offered in a single language is an event registration form that is operating in one language only. That single language will feed into one set of reports.

A form with multiple languages is an event registration form that is operating in more than one language. Even though the form can be viewed in different languages, all information that is submitted on that form is still being saved in one set of reports.

DETERMINING YOUR REGISTRATION FORM LANGUAGES

After going through your initial event set-up you will land on the Task List. To get to your manage languages screen click the Build/Design Your Form & Website box, then select Event Properties and Choose your event languages.

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You will notice that there are only eight languages to choose from on this step.

  • English
  • French
  • Chinese
  • Dutch
  • Spanish
  • Italian
  • Portuguese
  • Russian

These eight are the most popular languages used in Event Wizard so we have done automatic translations to the system messages, merge tags and errors. So, even though you do not see all 6000 plus spoken languages in the world you are able to create a form in any of them (more on that later).

For this example we will use English and French.

Once you have finished up the rest of the Create Event steps you will land on your Event Task List. We now have an event that is offering registration in English and French, but before we make it live we need to edit our fields

CREATING YOUR OWN SYSTEM LANGUAGE

To create your own system language you will select the ‘Add a Language’ text in your Manage Languages screen.

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Once in the Create a New Language screen, simply fill out all of the currency and translation information and click SAVE at the bottom of the page. Your system language will now be saved and available for you to select.

EDITING A SYSTEM LANGUAGE

For our example we have selected English and French as our languages. Event Wizard will automatically translate system messages and errors into both languages, depending on the language of the registration form someone is on.

If you want to edit the standard system messages for one of the eight pre-loaded languages you can do so by copying the language then making the edits. To do this, click the ‘copy’ icon next to the language you would like to copy and edit.

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Once you have done this, a new copy of the language will appear with (copy) after it. You can now edit that language’s system message.

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It’s important to note, if you have copied a system language so that you can edit it, make sure to uncheck the system language you selected during initial event set-up and check off the copied version. If you do not do this you will still see the pre-loaded system messages on your form.

EDITING YOUR REGISTRATION FORM IN MULTIPLE LANGUAGES

By default, the tasks within your registration forms task list (edit menu) will be in English. If you do not select English when creating your form then your tasks will be in the language you selected.

If you have multiple languages on your form it is highly recommended you complete all task in one language before editing the other language(s). This saves you from having to make updates in more than one place each time something is changed or updated.

Let’s say we have built our form in its entirety in English. We now want to edit the French version. There are two ways to switch the task list so that you are editing French in this case. The first is to flip the entire task list to French.

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When you do this, every task within the Task List will now edit the French version of our form.

The second way to edit the French version is to flip each individual task to the French side.

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The second method is typically used when the form is already built and you need to make an update to a single page or question on your registration form.

REGISTERING YOUR ATTENDEES

Registering your attendees with multiple languages is not that different than registering your attendees on a single language registration form. When you have multiple languages enabled on your form Event Wizard will display a language dropdown in the lower left corner of the screen.

EW-Lang8

Your registrants can toggle between languages and register on the language they prefer.

When you toggle between the different languages you will notice the URL in our browser address bar changes just slightly.  The different URL’s that appear are another way for your registrant’s to get to the registration form in the language of their choice.

REPORTING

It does not matter what language your registrant’s complete their registration in; the information still goes into a single reports database for that particular event just as you are used to.

Where you will see a slight difference is in your at-a-glance report. Each of your questions will display in English in your reports and the responses will show totals as normal, but the responses will show in the language they were selected in.

Creating your forms in the languages represented by your attendees will have an immediately positive response in your registration numbers. If you need assistance creating a multi-language registration form let us know.

Posted on April 3, 2014 by Mark Turner
Category : Event Wizard® & Event Wizard® Tips
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