BlogChalk full of Event Wizard® tips, tricks, and news!

NEW! Registrant Activity Tracker

Jan 22, 2016    By: Mike Schumann

Statistics and information play a key role in running a successful event. As a user of Event Wizard®, you get a whole suite of reporting tools to view and manage things like who registered for your event, what options they chose during registration, and when they registered. That’s great and all, but what about when a registrant makes changes to their registration record? Enter the Registrant Activity Tracker…

To see the new activity tracker in action, head on over to the reports section of one of your events and open up the By Last Name report. Scroll through the list of registrants and you should notice a new icon in the Tools column for some of the names – give it a click.


Note: If a record has not been updated in any way, the icon will not appear. Only registrants with some sort of activity associated with them, (further to the initial registration) will display the activity icon.

On the page that opens up, you’ll see a list of instances where this particular registrant was either updated or substituted. There are three possibilities for who modified the record: the registrant themselves, an account user/administrator, or a reports user.

Note: If a record is updated by a reports user, the password with which they used to login to your public reports is captured and displayed.

In the case of our example, we can see it was updated on two separate occasions by an account holder, (not the registrant herself) who happens to be an administrator for this event. We can also see the date and time at which the update took place, providing a “timeline” of sorts. From here, we can take it one step further by clicking on the descriptions and drilling down to view all the details.

The page will open up to a table containing all the information that was modified during the record change. The first column is the field that was updated – pretty self-explanatory. The second column is the type of change that happened to the field, of which there are three possibilities:

  • Add – Information for this field was not present previous to the update; all new information was added to the field response
  • Deletion – Information for this field existed prior to the update; all information was removed from the field response
  • Change – Information for this field existed prior to the update; information was changed from one value/selection to another

The final two columns will display the old value/selection of the field field, along with the new one that was provided during the update process.

You can also view the activity for all registrants of an event. To do this, select Registrant Activity from the Reports and Tools dropdown in the reports section.

Not only do we see the two records that we did previously, but we now also see the records that were updated for other registrants, in order of when they were modified. Furthermore, like the previous page, you can click the descriptions to view all the details for that particular record.

We hope you find this new tool as useful as we do. If you have any questions about the new activity tracker or anything else Event Wizard®, give us a shout!

Posted on January 22, 2016 by Mike Schumann
Category : Event Wizard® & Event Wizard® Tips
Tagged : ,, , , ,

The End of Internet Explorer (kind of)

Jan 6, 2016    By: Mike Schumann

As of January 12, 2016, Microsoft will be dropping support for all but the latest version of Internet Explorer. This means that they will no longer be issuing bug fixes, security updates, or any sort of technical support for versions of Internet Explorer previous to version 11. Furthermore, with the launch of Microsoft’s Edge browser that comes default in Windows 10, it’s quite possible that they will be completely dropping support for Internet Explorer sometime in the not-so-distant future.

Why is this happening?

Well, there are a couple key reasons for this; the first of which is security. Older versions of Internet Explorer, (or any browser, for that matter) are prone to malicious attacks and other security backdoors that can put your files and data at risk of being damaged, deleted, or even stolen. By keeping your browser up to date, you are ensuring that you have the latest in bug and security fixes, which can help keep you safe from viruses, spyware, and other malicious software floating around on the web.

The second reason is compatibility. The internet as we know it doesn’t stand still. New websites appear all the time and existing ones are constantly evolving as new technologies are being developed and utilized. In order to take advantage of all the modern features available on your favourite websites, (such as the drag-and-drop feature on the My Files page in your Event Wizard® account) you need a modern browser; one that is capable of understanding and delivering this content to you. Older browsers simply aren’t capable of doing this, which is why many large software providers such as Google had already dropped support for older versions of Internet Explorer years ago.

What should you do about it?

Refusing to upgrade means putting yourself and your data at risk, so as far as I see it, that is out of the question. Luckily, unlike the early years of the internet, there are a multitude of safe options for your web browsing needs. What’s even better is that most modern browsers employ an auto-update feature, so you don’t have to worry about getting your security and bug fixes manually. Plus, they’re all free to download and use – bonus!

If you currently use Internet Explorer 11, you’re golden. However, if you’re running Internet Explorer 10 or under, you’ll want to strongly consider upgrading. In this case you have a couple different options:

a) You can simply run Windows Update in your computer’s Control Panel to search for an update to Internet Explorer 11.

b) Or, you can look at upgrading to a different browser altogether, such as Chrome, (my personal preference) or Firefox. I’ve included some links below to a few popular web browsers – check them out:

Don’t hesitate to try a few different web browsers. It may take some experimenting to find the one that works best for you and your workflow, but once you find it, you can browse confidently knowing that you won’t be left behind again. You may even discover some useful new features you didn’t know existed!

For more information on this change, upgrading tips, and Internet Explorer lifecycles, check out this page from Microsoft. For any other questions or comments, drop us a line.

Posted on January 6, 2016 by Mike Schumann
Category : Announcements
Tagged : ,, ,

Requesting HST/GST Tax Exemption for an Event

Sep 29, 2015    By: Mike Schumann

Often times our customers have certain requirements when it comes to processing fees for their online registration. One such requirement is tax-exemption, which can include GST, HST, or PST/QST.

HST exemptions are given to those businesses that are deemed as Charitable Organizations by the Receiver General (a Charitable Organization number will be required) and for any events that are providing services to children under the age of 14. These basic rules are legislated and mandated by the Receiver General. Not For Profits (or NPOs) do not necessarily qualify for HST exemptions. Please see the following links for more clarification:

In order to have tax removed from your event you must download and complete this form, then return it, along with your exemption certificate, to our offices using one of the following methods:

  1. By email, to
  2. By fax, to 905-420-8852
  3. By post, to 16-1815 Ironstone Manor, Pickering, ON  L1W 3W9

Once we have received this, we will process your request.

If you have any questions about this process, or anything else, please give us a shout.

Posted on September 29, 2015 by Mike Schumann
Category : Event Wizard® & Event Wizard® Tips
Tagged : ,, , , , , , , ,