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How to Add Your Online Payment Gateway

When processing credit cards through your Event Wizard registration form there are two ways in which you can collect the funds. The first is to use the Event Wizard® (DCYE) payment gateway and the second is to add your payment gateway. This post will explain how to add your payment gateway so you can process and receive your registration fees directly. We currently provide full integrations for nine online payment gateway partners.

ADDING YOUR PAYMENT GATEWAY
To add your payment gateway login to your Event Wizard® account and click My Gateways.

EW-Gate1

Once you have entered the My Gateways screen click the dropdown list titled ‘Add a New Gateway’ and select the payment gateway provider you would like to connect to your account. Each of the partners we work with require slightly different information in order to connect your Event Wizard® account. The information specific to your gateway provider will appear when you select that provider.

Next, a series of form fields will appear. When filling these out be as complete as possible to avoid any testing errors.

EW-Gate2

Once your account information is entered in click Save.

TESTING YOUR PAYMENT GATEWAY

Now that the payment gateway information is added to your account you need to test it and ensure the connection is working right between Event Wizard® and your provider.

To test your gateway you can either use an existing registration form or create a new test form. In this case we will use a test form.

Create a new form as normal but select the blank template that only has First Name, Last Name, Email and Confirm Email (this isn’t required but it makes testing quicker). Once the initial form creation steps are complete add a $1.00 fee to your form. Next, head into the Payment Process section of your edit menu (task list)

EW-Gate1

and select your payment gateway from the Online Payment Options dropdown list.

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Save that page and make your form live so the credit cards can be processed in a real world test.

Your form should look similar to this:

Screen Shot 2014-03-11 at 12.37.58 PM

Process your live testing form making sure to use a real credit card number to process your $1.00 test fee.

If your first test is successful, login to your payment gateway portal and ensure the fee processed and deposited correctly. If it shows up in your payment gateway account then you’re all set.

After testing your form you will be able to void the test fee from your payment gateway portal so your card isn’t charged.

The last step is to select your payment gateway in the Payment Process section of the registration form you will be making live.

If your test is not successful, check the following and try again:

  • Did you enter the credit card number correctly?
  • Is the card type used (Visa, AMEX or Mastercard) allowed through the account you have set-up with your payment gateway provider?
  • Double check that you have entered your account information correctly in the My Gateways section of your Event Wizard® account.

If you have eliminated the above possibilities and the test transaction is still failing please submit a support ticket through your Event Wizard® account. When submitting the ticket be sure to note any error codes or messages that appear when the transaction fails.

If you need any assistance when adding your payment gateway please let us know.


Posted on March 11, 2014 by Mark Turner
Category : Event Wizard® & Event Wizard® Tips & Partners
Tagged : ,, , , , , ,