Category: Partners

How to Add Your Online Payment Gateway

Mar 11, 2014    By: Mark Turner

When processing credit cards through your Event Wizard registration form there are two ways in which you can collect the funds. The first is to use the Event Wizard® (DCYE) payment gateway and the second is to add your payment gateway. This post will explain how to add your payment gateway so you can process and receive your registration fees directly. We currently provide full integrations for nine online payment gateway partners.

To add your payment gateway login to your Event Wizard® account and click My Gateways.


Once you have entered the My Gateways screen click the dropdown list titled ‘Add a New Gateway’ and select the payment gateway provider you would like to connect to your account. Each of the partners we work with require slightly different information in order to connect your Event Wizard® account. The information specific to your gateway provider will appear when you select that provider.

Next, a series of form fields will appear. When filling these out be as complete as possible to avoid any testing errors.


Once your account information is entered in click Save.


Now that the payment gateway information is added to your account you need to test it and ensure the connection is working right between Event Wizard® and your provider.

To test your gateway you can either use an existing registration form or create a new test form. In this case we will use a test form.

Create a new form as normal but select the blank template that only has First Name, Last Name, Email and Confirm Email (this isn’t required but it makes testing quicker). Once the initial form creation steps are complete add a $1.00 fee to your form. Next, head into the Payment Process section of your edit menu (task list)


and select your payment gateway from the Online Payment Options dropdown list.


Save that page and make your form live so the credit cards can be processed in a real world test.

Your form should look similar to this:

Screen Shot 2014-03-11 at 12.37.58 PM

Process your live testing form making sure to use a real credit card number to process your $1.00 test fee.

If your first test is successful, login to your payment gateway portal and ensure the fee processed and deposited correctly. If it shows up in your payment gateway account then you’re all set.

After testing your form you will be able to void the test fee from your payment gateway portal so your card isn’t charged.

The last step is to select your payment gateway in the Payment Process section of the registration form you will be making live.

If your test is not successful, check the following and try again:

  • Did you enter the credit card number correctly?
  • Is the card type used (Visa, AMEX or Mastercard) allowed through the account you have set-up with your payment gateway provider?
  • Double check that you have entered your account information correctly in the My Gateways section of your Event Wizard® account.

If you have eliminated the above possibilities and the test transaction is still failing please submit a support ticket through your Event Wizard® account. When submitting the ticket be sure to note any error codes or messages that appear when the transaction fails.

If you need any assistance when adding your payment gateway please let us know.

Posted on March 11, 2014 by Mark Turner
Category : Event Wizard® & Event Wizard® Tips & Partners
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Registration Software and Mud

Sep 30, 2013    By: Mark Turner

It’s no big surprise that we here at Event Wizard® are software junkies. But what may come as a surprise is that when we aren’t tied to our desks figuring out new features and ways of improving Event Wizard®, we’re on our bikes.

Event Wizard® has been a partner sponsor of Glotman Simpson Cycling for the past three years. This year, we came on as the presenting sponsor for the newly formed Glotman Simpson Cyclocross team, known as Glotman Simpson Cyclocross presented by Event Wizard®. I know, it’s a mouthful, but I assure you it’s common place in the cycling team name world.

So, what is cyclocross?  I’ll let Wikipedia explain.

Cyclo-cross (sometimes cyclocross, CX, CCX, cyclo-X or ‘cross) is a form of bicycle racing. Races typically take place in the autumn and winter (the international or “World Cup” season is October–February), and consist of many laps of a short (2.5–3.5  km or 1.5–2  mile) course featuring pavement, wooded trails, grass, steep hills and obstacles requiring the rider to quickly dismount, carry the bike while navigating the obstruction and remount. Races for senior categories are generally between 30 minutes and an hour long, with the distance varying depending on the ground conditions.

I should add, it is all done on a road bike frame with brakes that work relatively well until it gets really muddy. This combination results in some fairly comical moments, which is why cyclocross is such an easy going discipline of cycling. Yes, there are many people that compete hard on race day (myself included) but it’s tough to take yourself too seriously when you’re riding laps around a course on a road bike with knobby tires in mud and crashing every few corners, all while in a spandex skinsuit.

Glotman Simpson Cyclocross p/b Event Wizard® has had a very impressive start to their inaugural season. Both the Men’s and Women’s categories have been chalk full of top 5 placings both in Canada and the US. This past weekend proved an especially tough test in Vancouver with torrential rain and wind contributing to an already tough course at New Brighton Park on Saturday and Vanier Park on Sunday (results for Sunday).


Glotman Simpson Cyclocross p/b Event Wizard® Men’s Squad after Vanier Park CX (author on far right)

Seems like an odd way to spend a weekend. We often joke that passerby’s must wonder what the heck is going on when they come across a race. The sound of cowbells ringing and the odd sight of cyclists accepting swigs of beer from strangers standing on the course sidelines. I’ll explain that one in another post.

What is for certain is at the end of the week when my mind has been full of thoughts of software and event registration, getting out on that course and racing against your mates is a fantastic way to refresh yourself for the next week.

With Event Wizard®’s support we have gotten a number of cyclists into the sport. Being part of the community is something we are very proud of. It is an important part of any business and helps connect people to activities, interests and causes that they may otherwise not have a chance to discover.

No matter how odd that activity may seem.

Posted on September 30, 2013 by Mark Turner
Category : Event Wizard® & Glotman Simpson Cycling & Partners
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Glotman Simpson Cyclocross p/b Event Wizard®

Apr 23, 2013    By: Mark Turner

It wasn’t long ago we signed on as partner sponsor for Glotman Simpson Cycling’s new Cyclocross (CX) initiative, now known as Glotman Simpson Cycling presented by Event Wizard®.

This week it feels a bit more real and exciting as the new race kit designs were released. We love them! What do you think?


Click image for larger version

Glotman Simpson Cycling is a huge contributor to the Pancreatic Cancer Research Fund at the BC Cancer Foundation. Over the years they have raised an incredible amount of money for this cause; last year alone bringing in over $150,000.

While we have been a sponsor of Glotman Simpson Cycling’s road program for a few years now, the new Cyclocross initiative was in need of a new partner sponsor to help it get off the ground in it’s first year.

The whole idea of this new initiative is to make the entry into Cyclocross as easy as possible for people. Glotman Simpson Cycling p/b Event Wizard® will be supporting riders through subsidized CX skinsuits, training camps, and race day support, while still maintaining it’s core focus of raising funds for pancreatic cancer research. In addition, the program is open to everyone whether you are new to CX or a seasoned pro.

Sounds like a great idea to get behind. Promote a healthy lifestyle and raise money for cancer research at the same time – no brainer!

We are very excited to be working closer with Glotman Simpson Cycling on this new initiative and will keep you update on the squads progress through the CX season this fall.

Join Glotman Simpson Cycling here.

Order the new CX kit here.

Posted on April 23, 2013 by Mark Turner
Category : Announcements & Event Wizard® & Glotman Simpson Cycling & Partners
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New Partner: Velofix

Feb 27, 2013    By: Mark Turner

It’s no mystery that we are big supporters of cycling. We have been a supplier sponsor of Glotman Simpson Cycling for three years and just recently signed on to become their cyclocross title sponsor.

So it’s no surprise we’ve just partnered with another great cycling company, Velofix. Velofix is a Mobile Bike Pro Shop. Their fully equipped Mercedes Sprinter Van comes to you and fixes your bike.

While you might think Velofix is a rolling bike shop and that’s it, you’re wrong. Can you call up a bike shop to come to your home or office to fix your bike? No. Can the bike shop show up at any event or training ride with little notice and get you back racing or training in a snap? No. Can you book Velofix for your office to service all your employees bikes? You get the idea…

We’ve partnered with Velofix because we think their concept is a smart one – save time, ride more. We also love the fact one vehicle is driving around fixing bikes, rather than have those same people drive to the bike shop. Plus, if you want to hang out you get an espresso and can learn about bike maintenance.

As a Velofix partner we will supply Event Wizard® to assist with corporate event bookings and more. Check them out so you can spend less time fixing your bike and more time riding it!

Posted on February 27, 2013 by Mark Turner
Category : Announcements & Event Wizard® & Partners
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