Take a moment to reflect on the last event you attended. Whether it was a conference, trade show, gala dinner, or concert, chances are tickets were involved in some shape or form. In conjunction with our mobile scanner app, tickets are an easy way to keep track of not only your event’s attendance, but also various pre-paid items and services you may offer during its course. The app can be used on multiple devices for multiple events without data conflict, and best of all, it’s free!
Before using the app, you’ll first need to ensure you’re using tickets in your event. This can mean either enabling general admission tickets and/or fee-based tickets, depending on what your event requires.
How to Scan Barcodes
Once you log into the app, you can choose from a list of events currently in your Event Wizard account. After selecting an event, you’ll notice two different sections on the next screen: Attendees, and Tickets. The green “Attendees” section pertains to the event-wide general admission ticket option, and the purple “Tickets” section refers to fee-based tickets, both of which we mentioned earlier. Depending on which kind of code you’re scanning, tap the corresponding scan button and use your device’s camera to scan the code, (you may be prompted to allow access to your camera at this point).
NOTE: The easiest way to tell them apart is by the type of code image: Attendee tickets utilize a traditional linear barcode, whereas Tickets (fee-based) utilize a square QR code. This is illustrated on the “scan” buttons in the app itself, as seen below.
On the right side of each section you’ll also notice two numbers separated by a slash: the first number refers to the number of codes you have scanned, and the second refers to the total number of codes available to scan. These values are also represented as progress bars, (one per section) that fill in white as you scan your way to your totals. In the example above, you can see that we are expecting 10 attendees in total, (none of which have been scanned) and zero fee-based ticketed items.
After scanning a barcode, you’ll see the number and progress bar change accordingly, but what you won’t see is your report being updated in real-time. To see the reports in question, head over to Event Wizard and go to the Reports section for your corresponding event. In the “Reports and Tools” dropdown, you’ll see both an “Attendance Report” and a “Ticket Scan Report”, which correspond to the “Attendees” and “Tickets” sections of the app respectively.
Well, that’s it in a nutshell. More information about setting up tickets can be found in our other blog posts, so if you’re unsure about all that, be sure to give them a quick read. Otherwise, if you have any questions about attendee tickets, fee-based tickets, our scanner app, or anything else that we didn’t cover here, please drop us a line!
UPDATE: be sure check out our post on fee-based tickets.
When you create a new event in your account a ticket for that event is created in the background. So, each time someone completes a registration on your registration form a personal ticket is created for them.
Here’s how it appears:
After completing a registration your registrant will land on the confirmation page where they may click the View and Print Your Ticket button. You can customize the information that appears above this button to suit your needs.
Upon doing so they will be presented with their ticket for printing.
If you do not want a ticket created for your attendees you can turn this feature off. To do this, head into your event’s edit menu and select Build/Design Your Form & Website > Event properties > Select the last item in the list ‘Enable/Disable Event Tickets’.
From here you will uncheck the ‘Enable/disable event tickets’ checkbox.
You can check/uncheck this selection at anytime whether your event is in test mode or live.
In addition to the barcode that is created on the registrant’s ticket, you can also create one for the confirmation email. To see how this is done read How to Set-up Barcodes.
ONSITE ATTENDEE SCANNING
Now that your attendees have barcoded tickets you can use the Event Wizard® Attendee Scanner App to scan the barcodes when your attendees arrive at your event.
The attendee scanner app will scan the barcode on a screen (phone, tablet etc.) or paper print out then automatically update your attendance report in your event. This app can be used for multiple events in your account, and multiple devices can be scanning at the same time without data conflict.
The Event Wizard® Attendee Scanner App is available for all Apple iOS devices and Android and is free of charge. Download the Event Wizard® Attendee Scanner App now.
To access your attendance report to see who has attended your event (been scanned in) or not attended (not scanned) click the reports icon in your account.
Then select Attendance Report in the Reports & Tools dropdown list.
Your list of registrants will appear in this report.
Use the Show: dropdown list to show only those that attended your event or did not attend your event.
- Use the two lists to segment your registrants and send targeted emails based on whether they attended or did not attend.
- Running webinars, seminars or classes that go towards CE credits? The Attendance Report is the perfect way to track credits based on attendance.
If you have any questions about using our onsite attendee and scanning tools, contact us today.
Setting up barcodes in your event is the same as setting up any other merge tag within your Event Wizard® edit menu (task list).
Use the Event Wizard® Attendee Scanner App with your attendee barcodes onsite at your event. When barcodes are scanned for each attendee your attendance report will update real-time in your reports.
HOW TO SET-UP BARCODES
There are two areas we recommend adding barcodes; the confirmation email and the confirmation page (thank-you page). In either instance, adding the barcode merge tag is the same. Let’s use the confirmation email in this example.
The first thing to do is head into the confirmation email edit screen in your task list. Once here, click your mouse inside the editor screen so the cursor is flashing. Then select the merge tag dropdown list labelled Insert System Merge Tag.
Then select 1D barcode and the barcode merge tag will be added to the email body.
Click save and you’re done! Now, each time a registrant completes their registration and receives their confirmation email a unique barcode will be in their email.
Instruct your registrants to bring the email with them on their mobile phone or in a print out to be scanned at the door using the Event Wizard® Attendee Scanner App. Each time a barcode is scanned your attendance report will update that person in your reports as attended.
If you need assistance setting up barcodes feel free to contact us today.
Last Thursday Event Wizard® Mobile was released for Apple, Android and Blackberry devices, making it a snap to manage your events onsite and on-the-go. Event Wizard® Mobile is free to use but you must have an Event Wizard® account to use it.
We had been thinking of a mobile app for quite sometime but knew it needed to be done right. The big question through the entire process was, what did the on-the-go Event Wizard® user need? Keeping this in mind ensured we built only the core functions that a user onsite and on-the-go needed and left out bloated features and functions that wouldn’t be used. As a result we made sure functions like checking in attendees and checking your registration counts were included. You can even submit a support ticket if you need assistance with your account when you’re not near a computer.
Head over here to get Event Wizard® Mobile on your smartphone or tablet.
Once installed open it up and enter your Event Wizard® login information. The next page is your home screen. From here click Manage Events to access your events.
At this point it will all be very familiar. Click on any of your events and off you go.
If you require any support assistance use the app’s interface to submit a ticket just like your regular account.
With Event Wizard® Mobile you can:
- View, open and close your events
- Search & view registrant details
- Check-in your attendees
- Resend registrant confirmation emails
- Record registrant payments
- View past invoices
- Submit & manage support tickets
- and more!
We hope you like the app and would love the hear any feedback you may have. In the meantime go take your event on the road, it can do that now!
As you know, we’re now partnered with QuickMobile, developers of custom, branded mobile event applications. QuickMobile has created some of the industries most sought after event applications for a variety of mobile platforms, including iPhone, Android and Blackberry. In an effort to better showcase their great work and what the possibilities are for you as an Event Wizard® user, we will now be bringing you the QuickMobile Featured App post, straight from the QuickMobile showcase.
European Meetings & Events Conference App 2012
QuickMobile developed the mobile event app for the MPI European Meetings & Events Conference, January 29-31 in Budapest, Hungary. Developed for iPhone and Blackberry platforms, the mobile event application delivered a comprehensive range of features, including a searchable schedule of conference events, detailed attendee, speaker, exhibitor and sponsor profiles, participant to participant messaging, access to the MPI Twitter feed, Facebook page and Engage blog, venue information and mapping, information booth, photo galleries and surveys.
Learn more about how a mobile event app from Quickmobile can benefit your event, just like it did at the MPI European Meetings & Events Conference https://event-wizard.com/features/mobile-event-apps/.