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BlogChalk full of Event Wizard® tips, tricks, and news!

NEW: Fee-Based Tickets

Aug 10, 2018    By: Mike Schumann



We’ve had tickets in Event Wizard® for some time now, which utilize barcode scanning for quick and accurate check-ins. This is great for something like a general entry ticket to a conference, but what if the conference has multiple seminars or other components? This is where fee-based tickets come into play.

A fee-based ticket is exactly that: a unique ticket, (or multiple tickets for fee quantities) for each fee on your form. They are great for things like multi-seminar conferences, pre-ordering merchandise, or event tours. Since each ticket is fee-dependent, we will need to enable it for any fee that requires tickets. For this example we will be adding a new fee, for which we will enable tickets.

Fee Tickets 1

In the Properties section of the Add a Fee page you’ll notice a few checkboxes, one of which reads “Enable tickets for this fee?” – check this box.

NOTE: You can also enable tickets for any existing fee by editing the fee and ensuring that same box is checked, but try to avoid doing so once an event has already started taking registrations. If you do not enable fee tickets before the registrations start coming in, you will need to update each existing registration in order to generate tickets for those registrants’ fees.

Once saved, we can test it out by completing a registration and viewing the Thank You/confirmation page.

fee-tickets2

Under the event header, you’ll notice a red “View and Print Your Ticket” button – clicking this button will bring up the tickets page.

fee-tickets3

Here is where you can view your tickets or print them out for later use. Assuming you have general tickets enabled for your event, you’ll see this ticket at the top with the title “General Admission”. Underneath, you’ll see all the tickets for fees which you have tickets enabled, including multiple unique tickets for multiple quantities. These work the same way as the general tickets, in that they can be scanned and recorded by our Attendee Scanner app.

That’s it! Just be mindful of a couple key things mentioned above and you shouldn’t have any issues with fee-based tickets. However, if you do run into any roadblocks, you can always contact tech support through your account and we will get you sorted as soon as possible.

Posted on August 10, 2018 by Mike Schumann
Category : Announcements & Event Wizard®
Tagged : ,, , ,





Changes to Our Privacy Policy

May 15, 2018    By: Mike Schumann



We recently made a few small changes to our Privacy Policy. These changes came about because of some new European privacy rules that will come into affect across Europe on May 25th. We wanted to use this opportunity to ensure we are fully transparent on how we use your information, regardless of where you live.

Rest assured that these changes will not affect your day-to-day Event Wizard® experience whatsoever.

If you’re unclear about anything or have any concerns about our Privacy Policy, please do not hesitate to contact us – we are here to help!

Posted on May 15, 2018 by Mike Schumann
Category : Announcements & Event Wizard®
Tagged : ,, ,





How to Use PayPal to Collect Fees

Oct 24, 2017    By: Mike Schumann



We offer many different e-commerce gateways in Event Wizard® when it comes to collecting fees from your registrants. However, some users prefer to use PayPal, so here’s a quick rundown on how to set it up in your event.

Enable PayPal as a Payment Option

The first step is to enable PayPal in your event’s payment process.

Paypal1

To do this, head to the orange section of your event task list and select “Edit your payment options and details”, as seen above.

On the page that opens up, you’ll notice the PayPal panel on the right side.

Paypal2

In the first box, enter the email address associated with your PayPal account. Then, under Item Name, enter something relevant to your event/fees. This will be the name that appears during the PayPal checkout process for this event.

Enable Instant Payment Notification (IPN)

While it’s not required to enable IPN, we strongly recommend doing so. If you don’t, you’ll end up having to manually check your PayPal transactions on a daily basis and manually flag each successful transaction as Paid in your Event Wizard® attendee database using the Event Wizard Reports. It is a huge time-saver, especially when it comes to higher transaction volume.

How to Enable IPN:

  1. Logon to your PayPal account
  2. Click on the Profile link under the My Account tab
  3. Click on the My Selling Tools link on the left side of the page
  4. Click the + beside Getting paid and managing my risk
  5. Click the Update link next to Instant payment notifications
  6. Select Receive IPN messages (Enabled) and enter the following URL in the text box provided:
    https://event-wizard.com/app/form/process/connectors/paypal/
  7. Click on the Save button to save your information

There are a few more steps on how to check your transactions and test your IPN integration, which we have compiled into a quick-reference PDF for your convenience.

As always, if you have any questions regarding PayPal integration or anything else in Event Wizard®, you know where to find us!

Posted on October 24, 2017 by Mike Schumann
Category : Event Wizard® & Event Wizard® Tips
Tagged : ,, , , ,